Homeowners' Training

Emergency Evacuation

Procedures & Hazards

IF YOUR ELEVATOR STOPS BETWEEN FLOORS

  • Stay in the elevator car and REMAIN CALM.
  • Make sure car gates are closed COMPLETELY.
  • Make sure the Emergency STOP button is in the “RUN” position. 
  • Make sure any on/off key switch that may be provided is in the “ON” position.
  • Try to place another floor call.

IF THE ELEVATOR STILL WILL NOT OPERATE

  • Press the “ALARM” button to signify to others in the house that the elevator is stuck.
  • Use the telephone in the elevator to call your elevator service company or 911 for assistance.
  • Do not attempt to exit the elevator without assistance from a trained professional.
  • Do not enter the elevator shaft for any reason.
  • DO NOT PANIC. Remain calm and wait for help to arrive.